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Terms & Conditions

Payment

Following successful online payment a confirmation email will be sent to the customer email address provided. Goods will only be despatched upon confirmation of receipt of payment.

Delivery

We aim to deliver UK address orders in 2-3 working days standard delivery (via Royal Mail). Any orders received after 12.00pm will be processed the following working day. Express UK Delivery is available for an additional charge and is guaranteed within 48 hours (not including weekends).

Returns

All products are quality control checked before leaving the factory but in the eventually of any item being anything less than perfect the item will be replaced. Underwear may not be returned except in the case of manufacturers defects. In this case we will replace damaged or irregular items as soon as possible.

We will extend a credit for returned merchandise towards another purchase for items accepted for return. In the case of manufacturers defects the customer can request a refund or exchange for other items. Returned items must be unworn and unwashed, with all labels and product packaging intact and returned within two weeks of receipt of merchandise.

Sale items are only eligible for exchange or refund if there is a manufacturing defect with the product. We will not exchange or refund sale items for any other reason.

Return details:

TBOSA
c/o Etail Fulfilment Services
Unit D
Bretfield Ct
Dewsbury
WF12 9BG
United Kingdom

Claims

Errors in orders should be identified within 14 working days of receipt of goods. Claims made after 14 working days may not be honoured.

Data Privacy Policy

Any personal customer information will be treated with the strictest confidence and will be used by our employees only to inform customers of forth-coming products and promotions. Under no circumstances will customer information be passed or sold to third-party persons or organisations to be used for marketing purposes.

Disclaimer

While every possible care has been taken to ensure that the information in this website is accurate, AsdruMark cannot accept any responsibility for omissions or inaccuracies appearing, or for any consequences arising therefrom.